the fraud practice provides the following training courses related to understanding the payment methods, and their usage, for taking online and telephone based payments.
The following intermediate courses require some basic knowledge or training on the subject matter to understand the course material. If you have any questions on the content of any of our courses, or aren't sure what you should be taking, contact us by phone or email at email@example.com
- The e-payments landscape. Today’s payment landscape, more than ever before, is a complex and dynamic market that is continuing to evolve, change and grow within traditional methods such as paper instruments and payment cards as well by adding new electronic and alternative payments. These changes to the payment market can be seen within both customer present (CP) and customer-not-present (CNP) transactions.
- While cash may be king, as of 2008 only 36.5 percent of consumer payments in the US came via paper instruments, mainly cash and checks, and 52.9 percent of monthly consumer payments were transacted with a payment card. Payment cards are an integral part of the US payment market and have become ubiquitous when you consider the penetration rates of credit and debit cards combined. In the 1990’s the concept of payment cards would have been synonymous with credit cards, but in today’s payment market that is not the case. Payment cards now account for credit cards, debit cards, gift cards, virtual cards and payroll cards to name only a few. In 2008 more US consumers had debit cards than credit cards, 80.2 and 78.3 percent respectively. US consumers now use debit cards more often than cash, checks or credit cards individually.
- Taking payments online doesn't mean you are relieved of your obligations for collecting and paying taxes or with complying with domestic and international laws for commerce. As an eCommerce professional you need to make sure you understand what the big picture requirements are in these areas to ensure you can properly review and guide your company away from risk from fines and fees associated with not being in compliance.
- we want 100% customer satisfaction. There is nothing worse than signing up for training only to find out that it wasn't on the topic you expected, or it wasn't advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the courses that are available, and to provide more detailed overviews on content to ensure you make the most of your training dollars and time.
- taking the courses. Courses are offered either online, onsite or via webinars. All of our courses are available to be taken in a group setting, either onsite or via a webinar. Not all courses are available to take online. On each of the corresponding course description pages you will find an indicator letting you know if a course has an online option for delivery.
- course availability. While most of our introduction level courses are open to the general public, our core and advanced courses will require that you register over the phone with The Fraud Practice prior to taking the course online. Due to the sensitive nature of some of the material in these courses, we will need to verify and authenticate students that are looking to take these courses.
- fraudblog newsletter. Do you want to be the first to know about new training courses becoming available? If so you should subscribe to our free Fraudblog Newsletter.
we have 7 free articles related to Tax, compliance & sales conversion available in our fraud library.
Our Fraud Library is an excellent training resource offering free articles and references to get you started.
- SCORM compliant
- Available 24x7
- Practice quizzes, progress tracking
- Final Exams
- Certificates of completion
- Fast reliable online presentation
- Easy to use and understand
- Courses are broken down into 7 to 18 minute lessons to make it easier to find the time to complete the lessons with a busy schedule
- View a sample of our training portal learning environment
- Read MoreUnderstanding Apple Pay: Overview & Market Impact Analysis.
This course and accompanying white paper seek to provide a thorough understanding of how Apple Pay works on a technical level while detailing the important considerations and impacts from the perspective of consumers, merchants, card issuers, the card associations and payment processors.
- Read MorePlanning for ecommerce Tax Implications for global operations.
Covers the tax implications of doing business globally indicating the level of tax complexity by region and methods for simplifying tax calculation and submittal.
- Read Moreintroduction to compliance and kyc requirements for us ecommerce.
Covers the basic regulatory programs related to compliance within the USA indicating the core requirements and who is required to comply. This session covers topics such as KYC, SOX, PCI, OFAC, AML, SARS, Privacy notices, FRCA, Breach Notification, Export and Denied Party lists.
- Read Morefundamentals of ecommerce sales conversion.
Covers the fundamentals on effective practices for optimising sales conversion on a website to include common pitfalls from implementing poor payment options and fraud screening procedures.
- Courses for ePayments - Introduction
- Courses for ePayments - Core
- Courses for International ePayments
- Courses for CNP Fraud - Introduction
- Courses for CNP Fraud - Core
- Courses for Acquiring
- Courses for eMarket Awareness
- Courses for Managers
- Courses for Consumers
- Career Tracks
- Full Course Listing
The Fraud Practice online training portal offers on-demand web based training related to eCommerce payments and fraud. We offer career tracks for fraud reviewers up to senior executives. Of course you always have the option to simply choose the courses that you think you really need.