the fraud practice provides the following training courses related to understanding the payment methods, and their usage, for taking online and telephone based payments.
The following courses are considered introductions and require no previous knowledge or training on the subject matter to understand the course material. If you have any questions on the content of any of our courses, or aren't sure what you should be taking, contact us by phone or email at firstname.lastname@example.org
- e-payments. E-payments refers to any financial transaction where there will be an exchange of value; currency, virtual credits, hard goods, bartered service or credit; via a digital channel, online or telephone. There are a number of "e-payment" methods and they include well known methods such as: credit cards, ACH, direct debit, electronic checks, echecks, mobile payments, advertising payments, payment aggregation and wire transfer.
- "Getting paid online starts with understanding how and which e-payments you should be taking."
- Most merchants view the payment market as a limited competitive field with few real differentiators between the players. More often than not, merchants investigating credit card alternative payments are limiting their discussion to ACH, PayPal, Amazon and Google Checkout. In fact there are a number of payment options and a rapidly growing number of service providers offering them. There are 8 definable categories of payment methods with thousands of service providers offering their services globally (about 100 to 150 meaningful players).
- we want 100% customer satisfaction. There is nothing worse than signing up for training only to find out that it wasn't on the topic you expected, or it wasn't advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the courses that are available, and to provide more detailed overviews on content to ensure you make the most of your training dollars and time.
- taking the courses. Courses are offered either online, onsite or via webinars. All of our courses are available to be taken in a group setting, either onsite or via a webinar. Not all courses are available to take online. On each of the corresponding course description pages you will find an indicator letting you know if a course has an online option for delivery.
- course availability. While most of our introduction level courses are are open to the general public, our core and advanced courses will require that you register over the phone with The Fraud Practice prior to taking the course online. Due to the sensitive nature of some of the material in these courses, we will need to verify and authenticate students that are looking to take these courses.
- fraudblog newsletter. Do you want to be the first to know about new training courses becoming available? If so you should subscribe to our free Fraudblog Newsletter.
we have 13 free articles related to e-payments available in our fraud library.
Our Fraud Library is an excellent training resource offering free articles and references to get you started. In our fraud library you will find articles on taking credit card payments, the payment players, ACH payments, mobile payments, direct debit transactions as well as advertising payments to name a few...
- SCORM compliant
- Available 24x7
- Practice quizzes, progress tracking
- Final Exams
- Certificates of completion
- Fast reliable online presentation
- Easy to use and understand
- Courses are broken down into 7 to 18 minute lessons to make it easier to find the time to complete the lessons with a busy schedule
- View a sample of our training portal learning environment
- Read MoreIntroduction to eCommerce credit card payments.
Covers the credit card process flow defining each of the "payment players"; reviews payment concepts such as authorizations, settlements, reversals, chargebacks and the credit card association's high risk programs.
- Read Moreintroduction to ach payments.
Covers the ACH process flow defining each of the "payment players"; reviews payment concepts such as clearing times, reversals, NSF, push and pull options, good funds and bad debt risk.
- Course Descriptionintroduction to paypal & accepting paypal payments.
Covers how PayPal payments work from consumer and merchant perspectives; the impact PayPal payments can have on sales conversion and the fraud implications of taking PayPal payments.
- Course Descriptionintroduction to accepting credit term payments.
Covers typical credit terms process flow defining each of the "payment players"; reviews payment concepts such as credit risk, underwriting, bad debt, collections and 3rd party providers.
- Read MoreIntroduction to Accepting Mobile Payments.
Covers the available mobile payment process flows defining each of the "payment players"; reviews payment concepts such as SMS payments, contactless payments, RFID and different billing methodologies.
- Courses for ePayments - Introduction
- Courses for ePayments - Core
- Courses for International ePayments
- Courses for CNP Fraud - Introduction
- Courses for CNP Fraud - Core
- Courses for Acquiring
- Courses for eMarket Awareness
- Courses for Managers
- Courses for Consumers
- Career Tracks
- Full Course Listing
The Fraud Practice online training portal offers on-demand web based training related to eCommerce payments and fraud. We offer career tracks for fraud reviewers up to senior executives. Of course you always have the option to simply choose the courses that you think you really need.