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The Fraud Practice Releases New Free White Paper on the use of Issuer Alerts to Enable Higher Sales Conversion

While most tend to focus on risk management tools and techniques that are applied before or during the point of transaction, our latest free white paper discusses the use of Issuer Alerts as a means of reducing chargebacks post-transaction, creating opportunities for organizations to focus more on sales conversion. Issuer Alerts provide notification of transactions

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Decline in Total Retail Sales Over Thanksgiving Weekend Followed by Largest U.S. Online Shopping Day Ever

In the four days from Thanksgiving to the following Sunday total U.S. retail spending declined, but eCommerce retail enjoyed strong growth over the holiday weekend and an even better Cyber Monday as it became the first time online spending in the United States eclipsed $2 billion in a single day. Preliminary estimates following the largest

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Conversion Rates 3 Times Higher on Desktops Compared to Smartphones on Black Friday

A recent IBM Digital Analytics Benchmark report provides a plethora of great statistics about online and mobile traffic as well as shopping on Black Friday and Thanksgiving. While several notable findings emerge, these analytics reinforce trends that have been observed before: consumers are using smartphones to browser but tablets and PCs to buy, and iOS

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Using Social Media to Drive More Sales

Most eCommerce merchants have a social media presence these days, but not all are using it to their full potential. The Fraud Practice explores metrics around the use of Facebook and Pinterest to drive more sales along with a case study of a retailer increasing sales and revenue via Instagram. Social media helps businesses grow

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The Fraud Practice Offers Free White Paper and Webinar on Custom Modeling & Analytics for eCommerce Merchants

The Fraud Practice is hosting a webinar at 1pm ET on December 4th accompanying the new white paper titled “Enabling Custom Modeling & Analytics for The Modern eCommerce Merchant” which will be released the same day.  The eCommerce market has continued to mature over recent years to the benefit of both consumers and businesses that

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Identity Document Verification as a Lowest Common Denominator Risk Management Technique

The Fraud Practice discusses common issues merchants face with stale or unavailable identity data when attempting to authenticate and verify a user online and how identity document verification can be applied as a “lowest common denominator” technique in the latest feature article. Too often organizations associate identity document verification with the banking and financial services

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MasterCard and Visa to Upgrade 3D Secure Consumer Authentication, Stop Using Static Passwords

MasterCard and Visa are collectively working on a new authentication standard, currently being referred to as 3DS 2.0, which will make further use of cardholder data to reduce the need for authentication challenges. When a challenge is presented under the new protocol, it will rely on one-time-use passwords or biometrics rather than a static password.

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Differentiating Data Analytics from Data Analysis

In an interview with ZDNet, Josh Sullivan, leader of the data science and analytics practice at Booz Allen Hamilton, discusses the importance of human analysis complementing machine analytics. While the focus is on big data for any application, the discussion and points made provide insights and important considerations very relevant to modeling and analytics for

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Worldpay Acquires Multi-Channel Payment Provider SecureNet

Worldpay, the UK-based global payment provider, announced their acquisition of SecureNet in mid-November with the deal expected to close before the end of this year. SecureNet, a payment provider offering services for in-store payments, mobile point-of-sale payments and online payments, has over 17,000 merchant clients with annual processing volumes exceeding $19 billion. This marks Worldpay’s

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