Home Posts tagged "chargeback disputes"
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MasterCard Acquires Ethoca, Post-Transaction Provider Pioneer

MasterCard announced on March 12 their acquisition of Ethoca, pioneer of the chargeback or issuer alert service. The acquisition is expected to close by the end of the second quarter and terms of the deal were not disclosed. Ethoca came to market in 2005 with the first card issuer-to-merchant collaboration network, their Ethoca Alerts service.

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Using Compelling Evidence to Combat Chargebacks for Your Business

Guest Post & Case Study by: J. Carlson, Certified eCommerce Fraud Professional Chargebacks involve quite a few stringent processes and complex procedures. Making sure you provide adequate information when challenging a chargeback dispute is key. One thing that you can do is provide compelling evidence in those cases where the cardholder has claimed Fraud – Card

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The Fraud Practice Launches New Online Training Course to Help eCommerce Merchants Win More Chargeback Representments

Continuing to build on the more than 35 online training courses offered today, The Fraud Practice has released a new training course titled Successful Strategies for Chargeback Representment, now open for enrollment in our online training portal. Covering 60 different chargeback reason codes in about two hours of instruction time, this course explains the procedures

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