Home Posts tagged "compelling evidence"
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Using Compelling Evidence to Combat Chargebacks for Your Business

Guest Post & Case Study by: J. Carlson, Certified eCommerce Fraud Professional Chargebacks involve quite a few stringent processes and complex procedures. Making sure you provide adequate information when challenging a chargeback dispute is key. One thing that you can do is provide compelling evidence in those cases where the cardholder has claimed Fraud – Card

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Visa Updates to Chargeback Dispute Rules Regarding Compelling Evidence Take Effect in October

The world’s largest card brand announced the second phase of updates, new rights and options for merchants as it pertains to chargeback representment and compelling evidence. The concept of compelling evidence was first introduced in 2013 to expand the types of documentation merchants could use to dispute chargebacks, while the next phase of updates, which

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