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Measuring False Positives is Not an Exact Science but Using Multiple Metrics can Provide a Better Understanding

When a legitimate customer has their order declined because of fraud concerns they may purchase from a competitor and may never return to the merchant who turned them away. This is not only painful in terms of losing the sale and potentially the lifetime value of that customer, but this makes measuring false positives difficult.

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The Fraud Practice and CardinalCommerce Release Results from the 2nd Annual Consumer Authentication Survey

The Use of Consumer Authentication in eCommerce white paper from The Fraud Practice and CardinalCommerce details the results and key findings from the second annual Consumer Authentication Survey highlighting trends and changes in the use and perception of these programs in just one year’s time. The Consumer Authentication survey and report white paper is now

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The Fraud Practice Releases White Paper on Using Identity Document Verification to Increase Sales Conversion

To help companies better understand the methods for ID verification, The Fraud Practice has released the “Effective Methods for Using Identity Document Verification to Increase Sales Conversion” white paper, a free resource for merchants, financial institutions, and other organizations in the CNP space, both on the web and mobile. Being able to trust the person

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