Didyou know

Mobile Phone Geolocation provides the physical location of a customer's mobile phone so that it can be compared to the location information provided by the consumer.

When you can directly tie the phone number to the consumer, Mobile Phone Geolocating can be a great tool for new account authentication and verification that a consumer is who they say they are. It also provides excellent ongoing authentication that the legitimate account holder is the one initiating transactions. Consequently it has applicability for preventing first and third party fraud. When you combine Mobile Phone Geolocating with device identification or account credentials it also offers a strong two factor authentication platform.

Mobile Phone Geolocating helps to:

Detect the fraudulent use of authentic profile data

Detect the use of proxies to hide actual location

Detect real consumer’s denying they initiated transactions

Tie the transaction to a shipping address

 

 

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Mobile Phone Geolocatingtechnique overview

Mobile Phone Geolocating is the ability to compare the physical location of a customer's mobile phone in relation to the location provided by a consumer.

Key considerations when implementing or buying this functionality include:

  • What countries are supported?
  • How does the service handle unknown numbers and prepaid cell phones?
  • GSM vs. CDMA network compatibility? Services that only support GSM will only be able to authenticate a small number of US residents as the majority of US cell phone networks are not GSM.
  • Most services require at least a one time opt in from the consumer, some require permission every time.
  • Consumer privacy concerns?
  • Is it installed on the wireless provider's network?
  • Not all service providers give the same level of location detail, some only offer country while others will go down to the address.
  • If you are using it for first time authentication, you still need to perform authentication that the phone number is tied to the consumer.

How does it work?

A company sends in a mobile phone number and receives back a physical location of the mobile phone. If the service provider requires opt in by the end user, the end user would typically receive an SMS message requesting permission to send the location data. With the location data the company can compare it to transaction data or existing profile data to determine if the end user is authentic.

 

How do you use the results?

On new accounts: Make sure you have authenticated the phone number is tied to the end user and match the location of the phone with the location of the end user at the time of purchase or signup.

On existing accounts: With the understanding you know the number is tied to the end user, match the physical location of the end user with the location of the transaction.

Additionalresources

  • Fundamentals for Understanding Geolocation and Device Identification.

    Covers the use cases and methods for integrating and making use of geolocation data and device indentification in a fraud strategy.

  • OVERVIEW OF ECOMMERCE FRAUD PREVENTION TECHNIQUES.

    A core curriculum course providing an introduction to 30 plus fraud prevention techniques; what they are, high level discussion on how to employ them and big picture considerations for using them.

  • Ecommerce Fraud Moving from Tools to Solutions.

    This session covers what constitutes a fraud solution and categorizes the many types of third party fraud tools. The course outlines the common terminology of fraud solutions and describes the capabilities needed to implement a fraud solution.

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