introduction toecommerce credit card payments

A fundamentals session that covers the credit card process flow defining the "payment players" and concepts such as authorizations, settlements, reversals, chargebacks, card association fraud tools and the credit card association's high risk programs.

The following course is considered an introduction, and requires no previous knowledge or training on the subject matter.

This course was last updated in July, 2017 to include updated discussion around 3D Secure 2.0 and latest data and information regarding EMV cards globally and in the U.S., now two years after the liabiltiy shift. Now offered in HTML5 and compatible with all mobile devices.

  • Course synopsis. Credit card payments are a critical component to almost every eCommerce business worldwide. As an eCommerce merchant or professional you are expected to understand how credit card payments work. Who are the players in a credit card transaction? What are the types of transactions you need to process to accept payments? Do all of the credit cards work the same? How fast will you get paid for your transactions? Who is responsible for fraud and when? What fraud tools do the card associations provide? Working in eCommerce means at some point you will need to understand how to setup, negotiate and/or manage your merchant account. Whether you are brand new to eCommerce or an established merchant that has never had the time or responsibility for managing payments, this course will provide you the background information you need to know to be able to layout the payment processes and transactional use cases, as well as to intelligently discuss the business considerations for supporting credit card payments online.
  • what can you expect to get out of this course? (1) Gain a basic underlying understanding on the role, function and responsibilities of all of the potential entities that can touch an online payment. Including who represents whom. (2) Be able to define the stages of an online credit card purchase, detailing the physical money flow. (3) Gain an understanding on the financial liability of chargebacks and the impact it can have on a business’s bottom line. (4) Be able to describe the traditional manner in which merchants setup and use merchant accounts, as well as how accepting online credit card payments effects their operations. (5) Be able to discuss the effectiveness of the fraud tools that the credit card associations provide eCommerce merchants.
  • Training Objectives: (1) How does credit card processing online work? (2) How does credit card processing affect merchants? (3) What are the common fraud tools card associations provide to merchants?
  • Expected time to complete the course: 90 minutes (includes session tests and final exam).
  • course access & availability. Unrestricted - Online, In-House and Webinar
  • Pricing & Online enrolment. Take this course online for only $80 by enrolling now.
  • we want 100% customer satisfaction. There is nothing worse than signing up for training only to find out that it wasn't on the topic you expected, or it wasn't advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.

did you
know

we have 13 free articles related to e-payments available in our fraud library.

Our Fraud Library is an excellent training resource offering free articles and references to get you started. In our fraud library you will find articles on taking credit card payments, the payment players, ACH payments, mobile payments, direct debit transactions as well as advertising payments to name a few...

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program overview

      • SCORM compliant
      • Available 24x7
      • Practice quizzes, progress tracking
      • Final Exams
      • Certificates of completion
      • Fast reliable online presentation
      • Easy to use and understand
      • Courses are broken down into 7 to 18 minute lessons to make it easier to find the time to complete the lessons with a busy schedule
      • View a sample of our training portal learning environment

The Fraud Practice

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