ecommerce fraud:moving from tools to solutions

tools to solutions ecommerce fraud
This session covers what constitutes a fraud solution and categorizes the many types of third party fraud tools. The course outlines the common terminology of fraud solutions and describes the capabilities needed to implement a fraud solution.

The following is an intermediate course and requires some basic knowledge or training on the subject matter to understand the course material.

Now offered in HTML5 and compatible with all mobile devices.

  • Course synopsis. Navigating the eCommerce fraud landscape can be difficult if you don’t have a good understanding of the underlying terminology, lingo and technology that is available. The eCommerce channel is still relatively young, and everyone from your peers to solution providers, from associations to the media will be trying to tell you they know how to prevent fraud in your business better than you do. The reality is, what you hear will typically only represent partial pictures. For example, most merchants just starting to do business online believe they will be protected from fraud by the tools offered from the card associations. The reality is, while these tools provide some protection they will not be enough to prevent fraud from occurring.


    You need to be prepared to separate fact from fiction when you hear about new ways to prevent fraud. You need to understand how to categorize and compare what the community is sharing with you to understand where it really fits into your business and what value it can really produce. Far too often companies get stuck with a bag of fraud tools, with no real solution or strategy to properly use them. The focus of the “eCommerce Fraud: Moving from Tools to Solutions” course is to establish a common terminology along with an understanding of how all the parts fit together: tools, techniques, solutions, strategies, signals and outcomes. Building on that common terminology the course provides a high level view of the categories of 3rd party fraud providers available in the industry today along with a matrix view of how you can compare fraud providers against each other within the context of running fraud operations within your business.

  • what can you expect to get out of this course? (1) Understand the difference between fraud solutions and strategies, features and techniques. (2) Why go beyond the card association fraud tools and consider third party fraud tools? (3) Have a fundamental understanding of how the most commonly used fraud tools and methods work, and when they are best utilized.
  • Training Objectives: (1) Define the meaning of a tool, signal, feature, technique and a solution. (2) Describe the core features and capabilities needed to implement a CNP fraud solution. (3) Describe how to categorize a third party fraud tool in terms of “techniques” used.
  • Expected time to complete the course: 120 minutes (includes session tests and final exam).
  • course access & availability. Unrestricted - Online, In-House and Webinar
  • Pricing & Online enrollment. Take this course online for only $120 by Enrolling Now.
  • we want 100% customer satisfaction. There is nothing worse than signing up for training only to find out that it wasn't on the topic you expected, or it wasn't advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.
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did you
know

why should you consider becoming a certified ecommerce executive?

Fraud is a part of doing business, but if you are doing business online, or via the telephone, the risk for fraud is exponentially higher; and stopping it is exponentially more difficult. Regardless if you are a small business owner with a staff that consists of yourself; or a senior executive for a large corporation with a dedicated staff to manage fraud; you need to understand how online payments work and the fraud exposure and risk your company will have to manage to maintain strong profits.

Doing business online today means you need to be prepared to navigate the eCommerce fraud landscape. The eCommerce fraud landscape can be difficult if you don’t have a good understanding of the underlying terminology, lingo and technology that is available. The eCommerce channel is still relatively young, and everyone from your peers to solution providers, from associations to the media will be trying to tell you they know how to prevent fraud in your business better than you do. The reality is, what you hear will typically only represent partial pictures. For example, most merchants just starting to do business online believe they will be protected from fraud by the tools offered from the card associations. The reality is, while these tools provide some protection they will not be enough to prevent fraud from occurring.

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The Fraud Practice

 

program overview

      • SCORM compliant
      • Available 24x7
      • Practice quizzes, progress tracking
      • Final Exams
      • Certificates of completion
      • Fast reliable online presentation
      • Easy to use and understand
      • Courses are broken down into 7 to 18 minute lessons to make it easier to find the time to complete the lessons with a busy schedule
      • View a sample of our training portal learning environment

 

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