The Rise of Machine Learning and AI in the Fraud Prevention Industry

13% of organizations today have adapted Machine Learning and AI into their fraud detection protocols. Another 25% of organizations plan on converting from a rule-based system within the next two years.

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The Cost of Friction Versus Security with New SCA Mandates

In Europe, digital retail payments were to be become more secure and less susceptible to fraud with the introduction of SCA. Yet a new standard for competition is being set for payment service providers to create SCA payment flows with minimal friction.

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Press Release: Kevin Sprake Named Managing Partner at The Fraud Practice

Payments and risk industry veteran Kevin Sprake joins The Fraud Practice as the company’s new Managing Partner where he will continue to expand client relationships and advance the online learning and professional certification programs created specifically for the eCommerce payments and fraud prevention industry.

See the full Press Release

The Fraud Practice and CardinalCommerce Launch the 4th Annual Consumer Authentication Survey

The Fraud Practice and CardinalCommerce launched of the 4th Annual Consumer Authentication Survey this week, extending an open invitation for all eCommerce and multi-channel merchants, acquirers, card issuers, payment service and fraud solution providers to take the survey and provide feedback that can help shape the industry.

Take the 4th Annual Consumer Authentication Survey today for a chance to win one of five Amazon Echo voice-activated Bluetooth speakers. Prize raffles will be held weekly for the next five weeks with all who completed the survey entered in each weekly drawing.

Take the Survey Now

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Press Release: The Fraud Practice and CardinalCommerce Release the 3rd Annual Consumer Authentication Survey Report After Presenting Key Survey Results at MRC Vegas

Sarasota, FL, March 15, 2016 / The Fraud Practice, Inc.

The Fraud Practice and CardinalCommerce have released the third annual Use of Consumer Authentication in eCommerce white paper, detailing the results of the 2016 Consumer Authentication Survey. Tara Lavelle, VP of Marketing at CardinalCommerce, and Justin McDonald, Sr. Risk Management Consultant with The Fraud Practice, discussed the key findings and highlights from this year’s survey at the MRC Vegas 2016 conference. Previously only made available to those who participated in the survey, this annual report is now available for all to download.

This annual report discusses key findings from the 2016 Consumer Authentication Survey along with longitudinal trends and analysis, including perspectives from all kinds of payment industry players as well as merchants who both use and do not use these services today. Now in its third year, the 2016 Consumer Authentication Survey uncovered several new trends and findings while showing continued improvements in happiness and sophistication of how merchants implement Consumer Authentication, as well as reinforcing the validity of previously seen trends when comparing results year-to-year. These and many more findings are detailed in the full report.

Download your free copy of the white paper

Read the Full Press Release

The Fraud Practice and CardinalCommerce Kickoff the 3rd Annual Consumer Authentication Survey

Take the survey today to be entered in up to 5 drawings to win a new Apple Watch Sport™. The earlier you take the survey the more chances you have to win as a new drawing will be held each week.

The Fraud Practice and CardinalCommerce are proud to announce that the 3rd Annual Consumer Authentication Survey is now underway. Continuing with the success and momentum of the first two installments, the latest survey and coming 2016 report will continue to track the changing perceptions and trends around Consumer Authentication programs, how they are most successfully implemented and their impacts on chargebacks, risk management and the customer experience.

Please be sure to take the Consumer Authentication Survey this week. All who complete the survey will be entered in up to five drawings to win a brand new Apple Watch Sport™, and will additionally receive an advance copy of the Consumer Authentication Survey Report.

Take the Survey Today

More information about the Consumer Authentication Survey

The Fraud Practice Launches New Online Training Course to Help eCommerce Merchants Win More Chargeback Representments

Continuing to build on the more than 35 online training courses offered today, The Fraud Practice has released a new training course titled Successful Strategies for Chargeback Representment, now open for enrollment in our online training portal. Covering 60 different chargeback reason codes in about two hours of instruction time, this course explains the procedures and steps to follow from when a chargeback was received until it is reversed, including specific strategies for winning more disputes based on the chargeback reason.

Accompanying the latest addition to our online training catalog, The Fraud Practice is also launching the eCommerce Chargeback Professional certification, which marks the 10th CNP payment and risk certification track offered by The Fraud Practice. This new certification program expands on the existing eCommerce Chargeback Specialist certification, while those who have already earned this certification will be able to move up to the eCommerce Chargeback Professional for 50 percent off the already reduced certification upgrade cost.

For more information please see the:

Full Press Release

Successful Strategies for Chargeback Representment Course Information Page

eCommerce Chargeback Professional Certification Track Information Page