Feature Article: Maximizing Machine Learning Model Performance and Shelf-Life

As fraud professionals, it’s natural to focus on preventing fraud losses, but this often comes at the detriment of sales conversion. The nature of model-based risk management platforms and machine learning model training has this bias as well, mainly as a result of the fact that it is much easier to recognize missed fraud than it is to recognize sales insults.

How do we address this?

Five Tips for Increasing Speed and Performance with Manual Reviews

 Fraud and risk management strategies tend to focus so much on automated risk decisioning that improving manual review performance is often an afterthought. Consider the cost savings and increased revenue an organization could realize by cutting average order review times while also reducing sales insults and missed fraud on reviewed orders. This is why improving performance of manual reviews is at least equally important as efforts to reduce order review rates.

Here are 5 tips to increase speed and performance with manual review.

Should Legacy Rules-Based Systems be Ruled Out as New Marketplaces Emerge?

The accelerations in eCommerce Delivery, Marketplaces and the gig economy have companies scrambling to make better decisions, faster.  Model-based applications are being applied to address wider areas of fraud, as they can detect threats more precisely and efficiently. 

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The Rise of Machine Learning and AI in the Fraud Prevention Industry

13% of organizations today have adapted Machine Learning and AI into their fraud detection protocols. Another 25% of organizations plan on converting from a rule-based system within the next two years.

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The Cost of Friction Versus Security with New SCA Mandates

In Europe, digital retail payments were to be become more secure and less susceptible to fraud with the introduction of SCA. Yet a new standard for competition is being set for payment service providers to create SCA payment flows with minimal friction.

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Processing Through Acquirers with Lower Fraud Rates Reduces the Need for SCA Under PSD2

Many merchants both within and outside of Europe are concerned with meeting Strong Consumer Authentication (SCA) requirements and how this might impact sales when nearly every eCommerce order over €30 will require two-factor authentication. A lesser known fact is that this order value threshold for requiring SCA increases in multiple tiers based on the fraud rates of both the acquiring and card issuing banks facilitating the transaction, suddenly making the fraud rates of a merchant’s European processors much more important.

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Will Enforcement of SCA in Europe be Pushed Back Again?

The UK’s Financial Conduct Authority (FCA) recently suggested that milestones related to ensuring Strong Consumer Authentication (SCA) compliance by March 31, 2021 may need to be postponed due to the COVID-19 pandemic. The European Banking Authority (EBA) has maintained their December 31, 2020 deadline but will continue to monitor the events and reassess.

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