Order Risk Reviews Should Also Focus on Friendly Fraud, Refund Fraud and Abuse

It is understood that manual order reviews are a critical component of fraud prevention strategies, but like risk strategies overall, manual reviews tend to focus on third party fraud and often neglect other forms of fraud and abuse. The harsh reality is that fraud is a broader problem than identity and third party payment fraud. Since the onset of the pandemic, other forms of fraud, such as refund and promotion abuse, have increased. Manual reviews need to broaden the scope accordingly.

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Manual Fraud Prevention for Small Businesses

Reverse look-ups, IP address checks as well as several other free and low-cost manual review tools and techniques that can be done by small businesses are the topic of this guest article written by a Certified eCommerce Fraud Professional.

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OFAC List Equivalents in the UK

You can’t just sell to anyone online. In the United States the Treasury’s Office of Foreign Assets Control (OFAC) maintains the Specially Designated Nationals (SDN) list which names parties that US persons are generally prohibited from doing business with. But such lists are not limited to the United States as the United Kingdom, United Nations and European Union maintain similar lists of their own.

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