Chargebacks
While your acquirer or payment processor may train you and your team on how to access chargebacks from online, or to download them to your organization, that doesn't mean they will take the time, or have the experience, to teach you what you need to do with those chargebacks. Chargebacks represent a lot more than just fraud, and as an organization, it is in your best interest to have someone focused on chargebacks to determine which ones could possibly be reversed.
Additional Resources
Verified by Visa
Verified by Visa is an emerging tool that is intended to validate that the authorized credit card holder is the one actually attempting to make a purchase.
Read more →ChargebacksAddress Verification Services (AVS)
Address Verification Services (AVS) is a tool provided by credit card associations and issuing banks to allow merchants to check the submitted billing address in order to see if it is on file with the issuing bank. The AVS check is usually done as part of a me…
Read more →ChargebacksAuthorization (Real Time)
Authorization is a request from the merchant to the consumer’s issuing bank to determine if sufficient money is available on the credit card for payment, and to hold those funds for this purchase.
Read more →ChargebacksAdvanced Address Verification (AAV)
Advanced Address Verification (AAV) goes beyond AVS and checking the billing address on file with what the cardholder provided to also check the shipping address, email and phone number. This service is only available on American Express and due to its recent …
Read more →ChargebacksPrepared Research
Fraud Solution Provider Landscape. The Fraud Solution Provider Competitive Landscape is a prepared research document, 31 pages in length, intended for organizations looking to gain an introductory understanding to the fraud solution marketplace and the the fra…
View Whitepaper →ChargebacksTraining Spotlight
Getting yourself a fraud training certification will improve your ability to prevent fraud while increasing your value and potential for advancement with your employer. The Fraud Practice offers 8 career paths and over 30 training courses related to e-commerce…
Get Training →Chargeback Monitoring Service
Not Sure What to Make of Your Chargebacks?
The Fraud Practice's Chargeback Monitoring Service goes well beyond calculating fraud and chargeback levels to provide early indications of problems with a company’s payment systems, operational procedures, policies, pricing and promotions.
In short the Chargeback Monitoring Service can not only help companies manage fraud, it can also help them increase customer satisfaction and sales conversion.